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One summer day, after receiving a 21-page PDF report breaking down my so-called “emotional intelligence,” I did the logical thing and forwarded it to my friend. He glanced at the […]

It could be a quick email to a colleague you dislike. Perhaps it’s some menial paperwork; a small tweak to a spreadsheet or an invoice that has to be filed.

If you haven’t experienced the death of someone close — someone so important to your life that the loss left you hollowed — then you haven’t yet found out what